Zigly

Zigly, India’s top online pet store for premium food, toys, grooming, and accessories. Book vet consults and grooming services at our centers nationwide. — zigly.com

Company & store details

Official website
zigly.com
Category
Pets & Animals Pet Food & Supplies
Location
New Delhi, Delhi
Registered company
Dwarish Dispute Resolution Private Limited
CIN
U74909DL2024PTC440514
Incorporated
30 Dec 2024
Domain age
21 yr
Cash on delivery
Not available
Ships to
India

Zigly return, refund & COD policy

Returns

  • Valid proofs required for damaged items
  • Return within 3 days of receipt
  • Some products returnable within 7 days
  • No returns on food or perishables
  • Hygiene and medical items are non-returnable
  • Item must be unused and original
  • Return with tags and original packaging
  • Request return via account or support
  • Returns subject to brand quality check
  • Customer pays shipping for voluntary returns

Refunds

  • Shipping charges deducted for voluntary returns
  • Shipping charges deducted for rejected deliveries
  • Perishable items are not returnable
  • Opened intimate or sanitary items excluded
  • COD refunds via bank or wallet
  • Provide valid bank details for refund
  • Refund only if return is approved
  • Refund after receiving returned product
  • Refunds processed to original payment method
  • Store credit or vouchers may apply
  • Refunds take 7 to 10 days

Cash on delivery

  • COD availability depends on order value
  • COD availability varies by location

Cancellations

  • Cancel within 2 hours of ordering
  • Cancel before dispatch from fulfilment centre
  • No cancellation on opened pet food
  • No cancellation on customised or perishables
  • Cancel via account My Orders section
  • Contact customer support to cancel

Source: zigly.com · Last checked 12 Sept 2026

Contact Zigly

Email
support@zigly.com
Phone
+91 88263 13404:+91 99999 22020:+91 70263 91913:+91 80 4306 0923:+91 11 4949 4949
Registered address
1st Floor, Uppal's Plaza, M-6, Jasola District Centre, New Delhi, 110025, IN

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Information is collected from the brand’s public website and public company records, last checked 12 Sept 2026. Spot something wrong? Open this page and use “Report a correction”.