Supertails
Best pet store in India with top brands of pet supplies. Buy all pet essentials like cat and dog products. ✓Best prices ✓Fast delivery ✓Easy Returns. — supertails.com
Company & store details
- Official website
- supertails.com
- Category
- Pets & Animals Pet Food & Supplies
- Location
- Bengaluru, Karnataka
- Registered company
- Petfully Yours Private Limited
- CIN
- U51100KA2021PTC144204
- Incorporated
- 15 Feb 2021
- Domain age
- 9 yr
- Cash on delivery
- Available
- Ships to
- International
Supertails return, refund & COD policy
Returns
- Provide receipt or proof of purchase
- No returns on sale items
- No returns on food or perishables
- Item must be unused and unworn
- Return with tags and original packaging
- Contact support to initiate return request
- Refund approved after product inspection
- Return within 10 days of delivery
- Company bears return shipping cost
Refunds
- No returns on sale items
- No returns on food and treats
- Refund only after inspection and approval
- Refunds credited to original payment method
- Refund processed within 24 to 48 hours
- Allow 4 to 5 business days
- Company bears cost of return shipping
Cash on delivery
- COD adds a ₹19 fee
- COD available for orders up to ₹4,999
- COD available for orders from ₹700
- COD not available for consultation bookings
Cancellations
- Cancel before order is dispatched
- Cancel before order is in transit
- No returns on sale items
- No returns on gift cards
- Cancel via My Account section
- Contact support via email or phone
Source: supertails.com · Last checked 12 Sept 2026
Contact Supertails
- support@supertails.com
- Phone
- +91 1800 5723575:+91 94493 89340
- Registered address
- 1335, 11th Cross Rd, Stage 3, Indiranagar, Bengaluru, Karnataka 560038
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Information is collected from the brand’s public website and public company records, last checked 12 Sept 2026. Spot something wrong? Open this page and use “Report a correction”.