Heads Up For Tails
Discover a wide range of pet products at HUFT. Shop online or visit our 100+ retail stores across India for pet food, toys, grooming, accessories, and more. — headsupfortails.com
Company & store details
- Official website
- headsupfortails.com
- Category
- Pets & Animals Pet Food & Supplies
- Location
- Gurugram, Haryana
- Registered company
- Shop By Weight Private Limited
- CIN
- U46411PB2026PTC067390
- Incorporated
- 24 Feb 2026
- Domain age
- 19 yr
- Cash on delivery
- Available
- Ships to
- India
Heads Up For Tails return, refund & COD policy
Returns
- Photo evidence requested for damaged items
- Provide Order ID and phone number
- No returns on sale items
- Food, toys, and customised items excluded
- Must be unused with original packaging
- Tags, labels, and accessories must remain
- Product must pass quality check
- Request approval before return or exchange
- Request return or exchange within 7 days
- Free reverse pickup is arranged
- First exchange is free of cost
Refunds
- Delivery fee not refunded for returns
- COD refunds as credit or transfer
- Refund after product passes quality check
- Refunds processed to original payment method
- Store credit issued for some returns
- Refunds take 5 to 8 days
- Wallet credits within 24 to 48 hours
Cancellations
- Cancel only before order is processed
- Cancel order anytime before dispatch
- Cancel via My Orders account section
- Contact our customer support team
- No cancellation fee for prepaid orders
Source: headsupfortails.com · Last checked 12 Sept 2026
Contact Heads Up For Tails
- orders@headsupfortails.com:wecare@headsupfortails.com:hello@headsupfortails.com:hireme@headsupfortails.com
- Phone
- +91 11 4084 5122:+91 97175 26240
- Registered address
- Earth Paws Private Limited, First Floor, Plot No. 34, Institutional Area, Sector-32, Gurugram, Haryana-122001
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Information is collected from the brand’s public website and public company records, last checked 12 Sept 2026. Spot something wrong? Open this page and use “Report a correction”.