The Face Shop
The No.1 Korean beauty global brand’s official India website for best prices, wide range of products, exclusive promotions & the Skintastic Loyalty Program. — thefaceshop.in
Company & store details
- Official website
- thefaceshop.in
- Category
- Beauty & Fitness Face & Body Care Skin & Nail Care
- Location
- Mumbai, Maharashtra
- Registered company
- Holistique Beauty Products Private Limited
- CIN
- U72900MH2016PTC274381
- Incorporated
- 15 Mar 2016
- Domain age
- 8.4 yr
- Cash on delivery
- Available
- Ships to
- India
The Face Shop return, refund & COD policy
Returns
- Provide images of damaged or defective items
- Report damaged or expired within 7 days
- Report missing or wrong within 48 hours
- Returns only for damaged or defective items
- No returns for color preference
- Item must be unused
- Return with all accessories and freebies
- Returns entertained only once per order
- Request return via website or email
- Brand will arrange product pickup
Refunds
- Refund only for damaged defective items
- Intimate within 7 days of delivery
- Shipping charges deducted for cancelled orders
- No returns on non-defective products
- Refunds credited to original payment method
- Refund takes 7 to 10 working days
Cancellations
- Cancel within 3 hours of ordering
- Cancel before order is dispatched
- Customized products may not be cancelled
- Cancel via account page request
- Cancel by sending an email
Source: thefaceshop.in · Last checked 12 Sept 2026
Contact The Face Shop
- care@thefaceshop.in:care@faceshop.in
- Phone
- +91 88797 05706
- Registered address
- 509 Shah & Nahar, Off Dr. E. Moses Road, Worli, Mumbai - 400018
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Information is collected from the brand’s public website and public company records, last checked 12 Sept 2026. Spot something wrong? Open this page and use “Report a correction”.