Dot & Key
Explore natural & clinically proven skincare solutions at Dot & Key. Say goodbye to skin issues with our gentle yet effective products — dotandkey.com
Company & store details
- Official website
- dotandkey.com
- Category
- Beauty & Fitness Face & Body Care Skin & Nail Care
- Location
- Kolkata, West Bengal
- Registered company
- Wellness Key Private Limited
- CIN
- U85300WB2022PTC254014
- Incorporated
- 19 May 2022
- Domain age
- 8.8 yr
- Cash on delivery
- Available
- Ships to
- United Arab Emirates:Afghanistan:Azerbaijan:Bangladesh:Bahrain:Brunei Darussalam:Bhutan:Cocos (Keeling) Islands:China:Christmas Island:Hong Kong:Indonesia:Israel:India:British Indian Ocean Territory:Iraq:Iran (Islamic Republic of):Jordan:Japan:Kyrgyzstan:Cambodia:Korea (the Democratic People's Republic of):Korea (the Republic of):Kuwait:Kazakhstan:Lao People's Democratic Republic:Lebanon:Sri Lanka:Myanmar:Mongolia:Macao:Maldives:Malaysia:Nepal:Oman:Philippines:Pakistan:Palestine, State of:Qatar:Russian Federation:Saudi Arabia:Singapore:Syrian Arab Republic:Thailand:Tajikistan:Turkmenistan:Taiwan:Uzbekistan:Vietnam:Yemen
Dot & Key return, refund & COD policy
Returns
- Provide clear unboxing video
- Provide copy of physical invoice
- Request support within 48 hours
- Product must be unused
- Seal must not be broken
- Returns only for damaged items
- No returns for change of mind
- Request reviewed and verified
- Product undergoes quality inspection
Refunds
- Refund only after inspection and approval
- Only for damaged or wrong items
- No returns if seal is broken
- No returns for used products
- Refund takes 5 to 7 working days
- COD refund takes 14 working days
- COD orders refunded to bank account
- Refunds processed to original payment method
Cash on delivery
- Order confirmation required via email mobile
- Order confirmation email sent for COD
Cancellations
- Cancel only before order is shipped
- Cancel before order is packed
- Your order can only be cancelled if it
Source: dotandkey.com · Last checked 12 Sept 2026
Contact Dot & Key
- care@dotandkey.com:support.escalation@dotandkey.com:customercare@dotandkey.com
- Phone
- +91 421 485 7511:+91 33 4010 0916
- Registered address
- 15 Park street, Apeejay House, 7th floor, Block C, Park Street, Kolkata- 700016, India
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Information is collected from the brand’s public website and public company records, last checked 12 Sept 2026. Spot something wrong? Open this page and use “Report a correction”.