pTron India
Shop the latest and the Best Audio, Cables & Chargers, Home Appliances and Auto Accessories from pTron India - Loved by 12Million People, Proudly engineered & #MadeinIndia 🇮🇳 — ptron.in
Company & store details
- Official website
- ptron.in
- Category
- Consumer Electronics Audio Equipment Consumer Electronics Mobile & Wireless
- Location
- Hyderabad, Telangana
- Registered company
- Palred Electronics Private Limited
- CIN
- U22222TG2011PTC073292
- Incorporated
- 15 Mar 2011
- Domain age
- 13 yr
- Cash on delivery
- Available
- Ships to
- India
pTron India return, refund & COD policy
Returns
- Provide bank details for COD refunds
- Include invoice with returned item
- Return within 7 days of delivery
- Report damaged items within 24 hours
- Customer pays return shipping costs
- Courier charges reimbursed via gift voucher
- No returns on sale items
- No returns on personalized items
- Return unused in original packaging
- Include all original tags and accessories
- Contact customer care before initiating returns
- Refunds processed after quality check
Refunds
- Shipping charges not refunded if negligent
- COD charges are not refunded
- No returns on sale items
- No returns on personalized items
- COD orders refunded as gift vouchers
- COD orders refunded to bank account
- Refund only after inspection and approval
- Refund takes 5 to 7 days
- Refund takes 10 to 15 days
- Refunds go to original payment method
- COD orders refunded as gift vouchers
Cash on delivery
- COD adds a ₹49 fee
- Fee applies for orders below ₹899
- COD fee applies below ₹899
Cancellations
- Cancel within 24 hours of ordering
- Cancel within 72 hours of ordering
- Cannot cancel made-to-order or customized items
- No cancellation for Same Day Delivery
- Contact customer care to cancel
Source: ptron.in · Last checked 12 Sept 2026
Contact pTron India
- support@ptron.in
- Phone
- +91 40 6713 8888
- Registered address
- Plot No. 2, 8-2-703/2/B Road Number 12, Banjara Hills Hyderabad, Telangana - 500034.
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Information is collected from the brand’s public website and public company records, last checked 12 Sept 2026. Spot something wrong? Open this page and use “Report a correction”.