Hero Lectro Electric Cycles
Hero Lectro electric cycles by Hero Cycles. 4 riding modes, up to 60 km range, 250W motor, free doorstep delivery and 2-year warranty across India. From Rs. 28,990. — herolectro.com
Company & store details
- Official website
- herolectro.com
- Category
- Sports Individual Sports Cycling Sports Sporting Goods
- Location
- Gurugram, Haryana
- Registered company
- Firefox Bikes Private Limited
- CIN
- U35921HR2004PTC075576
- Incorporated
- 25 Oct 2004
- Domain age
- 6.6 yr
- Cash on delivery
- Not available
- Ships to
- India
Hero Lectro Electric Cycles return, refund & COD policy
Returns
- Provide photos of defective or wrong items
- Provide frame number for e-bike returns
- Initiate exchange request within 48 hours
- Return shipping charges deducted from refund
- Charges are ₹999 or ₹1999 depending location
- Returns only for defects or damage
- Normal wear and tear not covered
- Return items in original condition
- Include original invoice, manual, and accessories
- Returns require brand approval after inspection
- Contact customer care to initiate request
Refunds
- Original shipping charges are non-refundable
- Return shipping deducted from refund amount
- Post-delivery accessory returns not accepted
- Process within 15 working days
- Refund after receipt and inspection
- Refunds credited to customer bank account
Cancellations
- Cancel free before order is shipped
- Free cancellation before order is shipped
Source: herolectro.com · Last checked 12 Sept 2026
Contact Hero Lectro Electric Cycles
- wecare@herolectro.com:support@herolectro.com
- Phone
- +91 89297 05159
- Registered address
- 2A-1001, 10th Floor, Two Horizon Centre, Sec 43, DLF Phase V, Gurugram, Haryana, 122002, IN
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Information is collected from the brand’s public website and public company records, last checked 12 Sept 2026. Spot something wrong? Open this page and use “Report a correction”.