Genie Bags

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Company & store details

Official website
genietravel.com
Category
Travel
Location
Mumbai, Maharashtra
Registered company
Safari Lifestyles Limited
CIN
U74999MH2014PLC258983
Incorporated
30 Oct 2014
Domain age
32 yr
Cash on delivery
Not available
Ships to
India

Genie Bags return, refund & COD policy

Returns

  • Report damages on delivery day
  • Highlight shortages on delivery copy
  • Item must be unused and sealed
  • Return with original tags and invoice
  • Returns only for damaged or defective
  • Opened or used products not accepted
  • Request return via online tab
  • Three pickup attempts are made
  • Return within 7 days of delivery
  • Domestic Order: Our courier partner will collect

Refunds

  • Refund only after product is received
  • Only for damaged or incorrect products
  • Online orders refunded to original method
  • COD orders refunded as gift vouchers
  • COD orders refunded as gift vouchers
  • Rs. 500 fee for cancelled orders
  • Promotional vouchers are not refunded
  • No refund for used or altered
  • No refund for damaged by mishandling
  • Refund processed within 10-15 working days
  • Cancellation refund takes 3-5 days

Cash on delivery

  • COD option may be denied discretionally

Cancellations

  • Cancel within 12 hours of confirmation
  • Cancel before the order is dispatched
  • ₹500 fee if cancelled after shipping
  • No cancellations for special occasion products

Source: genietravel.com · Last checked 12 Sept 2026

Contact Genie Bags

Email
customercare@genietravel.com:customercare@safari.in
Phone
+91 80 6914 8000
Registered address
302-303, A Wing, The Qube, CTS No.1498, A/2, MV Road, Marol, Andheri (E), Mumbai – 400059, Maharashtra, India

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Information is collected from the brand’s public website and public company records, last checked 12 Sept 2026. Spot something wrong? Open this page and use “Report a correction”.