Duroflex
Duroflex is India’s trusted sleep expert for mattresses, sofas, recliners, pillows and protectors. Buy single, queen and king mattresses with up to 10-year warranty, free shipping and EMI. — duroflexworld.com
Company & store details
- Official website
- duroflexworld.com
- Category
- Home & Garden Bed & Bath
- Location
- Bengaluru, Karnataka
- Registered company
- Duroflex Limited
- CIN
- U36104KL1981PLC003447
- Domain age
- 14 yr
- Cash on delivery
- Not available
- Ships to
- India
Duroflex return, refund & COD policy
Returns
- Submit photos of product and faults
- Provide invoice and order ID
- Return in good, sellable condition
- ₹2500 fee for incorrect size orders
- No returns on custom size mattresses
- Sleep accessories and furniture non-returnable
- Raise request via support team
- Returns need validation and inspection
- Return within 100 days for mattresses
- Replacement within 10 days of delivery
Refunds
- Refunds issued as e-vouchers or gift vouchers
- Refunds credited to original payment method
- Freebie cost deducted from refund amount
- Logistics cost of ₹2500 for returns
- No refunds for in-transit products
- No refunds for damaged or misused items
- Refunds will not be processed in cash
- Refunds credited to bank account
- Refund only after inspection and approval
- Return request within 100 days delivery
- Refund takes 7 to 8 business days
- Refund processed within 15 working days
Cancellations
- In-transit products cannot be cancelled
- Cancel before the product is dispatched
- Gift vouchers cannot be cancelled
- In-transit products cannot be cancelled
- The customer has to drop an email
Source: duroflexworld.com · Last checked 13 Sept 2026
Contact Duroflex
- support@duroflexworld.com:compliance@duroflexworld.com:duroflex.ipo@kfintech.com
- Phone
- +91 1800 1085008:+91 95130 00868
- Registered address
- P B NO 3808, Chungom, Alappuzha, Ambalappuzha, Kerala, India 688011
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Information is collected from the brand’s public website and public company records, last checked 13 Sept 2026. Spot something wrong? Open this page and use “Report a correction”.