Carlton London

Shop for trendy and affordable Ballerina, Boots, Heels, loafers, Sandals, Formals, handbags and many more for women, men in India. Buy women’s footwear and accessory online at low prices in India from Carlton India. — carltonlondon.co.in

Company & store details

Official website
carltonlondon.co.in
Category
Apparel Footwear
Location
Gurugram, Haryana
Registered company
Carlton Retail Private Limited
CIN
U19202DL2018PTC340899
Incorporated
23 Oct 2018
Domain age
12 yr
Cash on delivery
Available
Ships to
India

Carlton London return, refund & COD policy

Returns

  • Upload at least 3 product images
  • Provide bank details for COD refunds
  • No returns on Essentials or Exclusive
  • No returns on jewellery or perfumes
  • Item must be unused and undamaged
  • Return with original tags and packaging
  • Request return via online portal
  • Refund after successful quality check
  • Return within 10 days of delivery
  • Customer pays shipping for extra returns

Refunds

  • Refunds credited to customer wallet
  • COD refunds to bank account
  • ₹100 charge if QC fails
  • No returns on sale items
  • Essentials, jewellery, perfume, cosmetics excluded
  • COD refunds require bank details
  • Provide cancelled cheque for verification
  • Refund processed within 4 to 15 days
  • Wallet credit issued same day
  • Product must be unused and undamaged
  • Refund after quality check approval

Cash on delivery

  • COD orders incur ₹50 handling charge

Cancellations

  • Processing generally takes 24-48 hours
  • Cancel before order is processed
  • Cancel via My Orders section

Source: carltonlondon.co.in · Last checked 12 Sept 2026

Contact Carlton London

Email
carltonlondon@flipkart.com:support@carltonlondon.co:support@carltonlondon.com:hr@carltonlondon.com:jewellery@carltonindia.com
Phone
+91 80679 87788:+91 89293 78125

Similar Apparel Footwear brands

Information is collected from the brand’s public website and public company records, last checked 12 Sept 2026. Spot something wrong? Open this page and use “Report a correction”.